You are viewing the translated version of Rights Of The Consumer.

Section 3
Rights Of The Consumer
(1) Every consumer shall have the right to obtain quality goods and services.
(2) Without prejudice to the generality of sub-section (1), for the purpose of protecting the rights, interests and concern of the consumers, every consumer shall have the following rights:
(a) right of easy access to goods or services,
(b) right to choose quality goods or services at the fair competitive price,
(c) right to be informed of the price, quantity, purity, quality etc. of the goods or services,
(d) right to obtain information from the producer, importer or seller regarding the quantity, ingredient or percentage of the substances contained in the goods made of or produced with the mixture of two or more than two substances,
(e) right to be safe from the sale and distribution of the goods and services that inflict harm to the human body, life, health and property,
(f) right to get appropriate legal action taken against the unfair trade and business activities,
(g) right to obtain compensation against harm and injury caused with the use of goods or services,
(h) right to receive remedy or hearing from the competent authority or entity on the protection of the rights and interests of the consumers,
(i) right to get consumer education.